January Family Newsletter 2019

From the Director

We welcome back all existing families and all new families to our Centre for 2019!

The beginning of each year is always a good time to reflect on goals and aspirations for the year ahead and for us as leaders and educators at Precious Cargo Westbourne Park it is a valuable time to reflect on our vision and mission and what guides our practices in our education of young children.

Our mission is to realise the potential in each and every child by investing in the very best educators, partnering with our families and engaging the community.

We will continue to mentor educators through continuous educational leadership this year because we acknowledge that the knowledge and expertise that our educators have is predictive of quality practice and education. We will be striving to work closely with our educators through workshops and training and day to day educational conversations.


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We aim to maintain strong relationships with families and we are continuing to develop ways to communicate with families. This is to ensure families feel as though they are getting enough information about their child’s development and their day in general. Please feel free to offer any suggestions or give feedback in ways you think we can improve.

Our educators also value any input you have in regard to your child so we can bridge the gap between the home and the early learning environment. This allows us to plan relevant and meaningful experiences and activities for your child during the day.

If you want to speak with the Team Leader of your child’s classroom please see the following:

Nursery: Ebonie
Waddler: Sarah
Pre kindy: Jenna
Kindy: Jacqui
ELC: Lynn

We look forward to Darcey’s Mobile Farm visiting in May because it was too hot for our animals to attend at the End of Year Celebration! This will be a fun day for all the children with lots of interesting animals to see, touch and feed!

We hope you have all had a smooth start to the year and look forward to sharing a great year together.

Important Information for Admin

Signing In/Out

Under the new Child Care Subsidy, as of Monday 14 January 2019, approved providers will be required to report drop off and pick up times for each child for whom Child Care Subsidy is being claimed, when submitting their weekly session reports to the Federal Government. This will ensure that any CCS entitlements are paid and deducted from child/ren daily fee.

Drop of and pick up times are recorded when the parent/guardian sign the child in/out via the iPad.

To ensure your ongoing CCS payments please ensure your child is signed in/out at every attendance.

Statement of Entitlement

Regulations also now require us to provide a Statement of Entitlements (your account) to parents/guardians of children eligible for CCS or ACCS enrolled in our services once every fortnight which includes details of the sessions of care provided and the resulting fee reduction amounts.

As a result, this will mean that from the next charging (24/1/19) we will be providing you with an account that covers a 4 week period – the current week, the previous week and the next 2 weeks.

Notice of Intention to Leave

Long Day Care – When families no longer require a place in the child care classes, the centre must be notified in writing. Please note we require a minimum of 4 weeks written notice.

The account will be settled using the funds from the bond payment. If there is any outstanding balance then the family must finalise that immediately. If the family has a credit this amount will be refunded to them once their account has been reconciled.

IMPORTANT NOTICE – Once you have provided your 4 week notice period the Child Care Subsidy is only applicable up to your last day of attendance. If your last day of attendance is prior to the end of your 4 week notice period you will be responsible for the payment of the full fee of each day from the last day of attendance until the completion of the 4 week notice period.

ELC – Families are required to give a minimum of 4 weeks written notice prior to the end of each block if your child(ren) are not continuing in the next block. Upon receiving 4 weeks’ notice your bond will be used to supplement your child’s last 4 weeks of the 12 week block.

In the event that 4 weeks written notice is not provided you will forfeit 1 week of your bond for each week under the required 4 weeks’ notice period, for example if you give 2 weeks’ notice you will lose 2 weeks of your bond.

Fortnightly Payments

Our Centre relies on the timely payment of fees to enable us to meet our obligations to pay operating costs, most of which have fixed and regular dates for payment. We ask that sufficient funds are held in your nominated account to meet your fortnightly payment.

Accounts are emailed to you on the Tuesday prior to the Thursday charge and we ask that you review your account and contact the Admin Centre by the Wednesday (4pm at the latest) should you have any queries as we are not able to reverse payments after that time

Reminder of Change in Payment Provider

As previously advised, our software provider is changing the company that processes our payments. Your statements will from 21/1/19 show Debitsuccess (this changes from Ezidebit).